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Vision:
Be the world's preferred supplier in all frequency products.
Mission Statement:
Deliver the highest quality frequency products available;
Exceed our Customer's expectations in ways even they didn't believe were possible; and
Have our Customers remember us as much for our friendly staff and commitment to long-term relationships as they do
for our products.
Culture Values:
Commitment:
I am committed to the Vision, Mission, and Success of Renaissance.
I am doing everything possible to provide good service and support to my customers.
I am committed to being better than our competitors, and working together with my fellow employees.
Responsibility:
I am responsible for my actions and outcomes.
I am responsible for my work and its outcome.
Team work:
I am creating and working in a team environment, sharing the load, being
flexible to make changes on things that require improvement.
Excellence:
I will always deliver products of exceptional quality that add value to
everyone involved and for ways of continuous improvement.
Communication:
I will always speak positively of my fellow employees, customers and
Renaissance both in public and private.
I will only discuss concerns in private with the person involved.
I will never use or listen to profanity, sarcasm or gossip.
I will apologize first for causing any fellow employee to become upset and then resolve the problem.
Consistency:
I will be consistent in my actions, expectations, and relationships so that everyone is comfortable dealing with me.
Education:
I am willing to learn and master my job.
I am willing to help in educating myself and others for a better future.
Ownership:
I will take pride and satisfaction in delivering outstanding products and service.
I will help with growth and advancement of the company and individuals.
Balance
I am keeping a balanced approach to life.
I am giving priority to family above work.
Fun:
I will view life as a journey to be enjoyed and appreciated.
I will create a positive atmosphere of fun and happiness.
Integrity:
I will speak the truth.
I will always make agreements that are achievable and based on truth.
I will always clear up broken agreements immediately.
I will always see that product and service is never compromised.
Health:
I will always look for improving my physical and mental health.
I will seek proper medical treatments as needed.
Community:
I will contribute, to the community I live in, and the community of my employment, at the Federal, State, and City level as feasible.
I will contribute, one day per year or the equivalent, to the growth and well-being of my communities.
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